Игрок же не из РФ или стран СНГ, которых можно и нах. послать, а самый настоящий иностранец (Австралия, если не ошибаюсь), таких игроков Казино боятся просто послать, с ними обращаются очень деликатно.
Ты так думаешь? Это скорее Андрея надо спросить, или у него трафф только снг и еще парочку?
Посмотри внимательно на что был сделан акцент в этом сообщении:
Тут два таких казино с быдловатым общение ,пс не Андрея казинычы
Представитель просто пытается подстроится под атмосферу форума . Общаться в оффициальном ключе скучно , да и взаимопонимания больше
В чате казино тоже под форум?
Hi Everyone,
After spending about 90mins with my Bank account manager, we've managed to isolate a discrepancy of AU$937.35 I can't be 100% sure, but it would seem, that missing money, is what I've been slogged in BTC buy/sell fees, transfer fees and other charges. Money that I've been charged so I can pay FastPay-Casino to provide account credits to my player account.
Personally, that sucks. Especially when, I'm not winning but losing at the casino. Not only am I losing my deposits, but in reality, I'm having to pay extra to lose.
Is it unfair of me to expect FastPay-Casino to share a portion (50%) of these fees? No I don't think so. Especially given, I loose a LOT more than I win.
So to recap. The total amount unacounted for on my Bank Account is: AU$937.35
---------
According to the email I receive from FPC:
2020-01-01 to 2020-01-31 your deposit sum in AUD was 14 890 | cash-out sum was 11 250
The difference between your deposits and withdrawals in AUD was 3 640 so your 10% cashback was 364 AUD.
---------
However, both the deposit and cash-out amounts supplied to me by FPC, are wrong.
---------
My BTC records between 2020-01-01 to 2020-01-31, show these amounts sent to FPC and Winnings paid:
Total BTC Sent (AU): 0.77900261 (BTC value at the time fluctuated between AU$12,550 and $12,900 per coin)... Approx = AU$10,600
Total BTC Received (AU): 0.941869 (BTC value at the time fluctuated between AU$12,550 and $12,900 per coin)
Total BTC Sent (Euro): 0.084385
Total BTC Received (Euro): 0.000000 (eg - nothing)
---------
Total Visa Deposits (AU$): AU$5,365.00
---------
Total deposits (AU)... Visa/BTC = AU$15,865.00 (FPC claim AU$14,890 deposited in total)
Total withdrawals (BTC) = AU$12,800 (FPC claim AU$11,250 total withdrawals).
---------
---------
---------
Email received from FPC: 020-01-01 to 2020-01-31 your deposit sum in EUR was 715.42 and your cash-out sum was 0.00.
The difference between your deposits and withdrawals in EUR was 715.42 so your 10% cashback was 71.54 EUR
These Euro transactions seem to be correct, and also the 10% cashback.
---------
---------
---------
The problem is with the $AU deposits and withdrawals. As I've shown, the $AU total deposits supplied by FPC are wrong. So too are the withdrawal totals.
Surely the FPC backend Office would display the total of AU deposits, and the total of BTC withdrawals? So why are these figures not identical? More so, given these are not identical, then what of my other months of game play, are these wrong too. And, I have I not received the correct cashback for these?
Are the cancelled reload bonuses for Tuesday and Friday being deducted as cash-losses?
Are cancelled (or wager not met) race win comps/free spins, being deducted as cash-losses?
Are Saturday free spins (wagering not met), are these comps being deducted as cash-losses?
These have been deducted before (from my total cash losses) when, they should not have been.
Personally, I don't understand why, I can't deposit with Visa (all my deposits) and then be paid in BTC?
Other casinos in the past, where I've held VIP status, have gladly accommodated that request. So why not FPC?
It would certainly make things a lot simplier for both me as a player, and the casino.
And, the only reason I was deposit BTC in Euro, was because there was a problem sending BTC to AU cashouts. Is that fixed yet?
My Euro cashback was eventually credited,
Personally, that sucks. Especially when, I'm not winning but losing at the casino. Not only am I losing my deposits, but in reality, I'm having to pay extra to lose.
Is it unfair of me to expect FastPay-Casino to share a portion (50%) of these fees? No I don't think so. Especially given, I loose a LOT more than I win.
So to recap. The total amount unacounted for on my Bank Account is: AU$937.35
---------
According to the email I receive from FPC:
2020-01-01 to 2020-01-31 your deposit sum in AUD was 14 890 | cash-out sum was 11 250
The difference between your deposits and withdrawals in AUD was 3 640 so your 10% cashback was 364 AUD.
---------
However, both the deposit and cash-out amounts supplied to me by FPC, are wrong.
---------
My BTC records between 2020-01-01 to 2020-01-31, show these amounts sent to FPC and Winnings paid:
Total BTC Sent (AU): 0.77900261 (BTC value at the time fluctuated between AU$12,550 and $12,900 per coin)... Approx = AU$10,600
Total BTC Received (AU): 0.941869 (BTC value at the time fluctuated between AU$12,550 and $12,900 per coin)
Total BTC Sent (Euro): 0.084385
Total BTC Received (Euro): 0.000000 (eg - nothing)
---------
Total Visa Deposits (AU$): AU$5,365.00
---------
Total deposits (AU)... Visa/BTC = AU$15,865.00 (FPC claim AU$14,890 deposited in total)
Total withdrawals (BTC) = AU$12,800 (FPC claim AU$11,250 total withdrawals).
---------
---------
---------
Email received from FPC: 020-01-01 to 2020-01-31 your deposit sum in EUR was 715.42 and your cash-out sum was 0.00.
The difference between your deposits and withdrawals in EUR was 715.42 so your 10% cashback was 71.54 EUR
These Euro transactions seem to be correct, and also the 10% cashback.
---------
---------
---------
The problem is with the $AU deposits and withdrawals. As I've shown, the $AU total deposits supplied by FPC are wrong. So too are the withdrawal totals.
Surely the FPC backend Office would display the total of AU deposits, and the total of BTC withdrawals? So why are these figures not identical? More so, given these are not identical, then what of my other months of game play, are these wrong too. And, I have I not received the correct cashback for these?
Are the cancelled reload bonuses for Tuesday and Friday being deducted as cash-losses?
Are cancelled (or wager not met) race win comps/free spins, being deducted as cash-losses?
Are Saturday free spins (wagering not met), are these comps being deducted as cash-losses?
These have been deducted before (from my total cash losses) when, they should not have been.
Personally, I don't understand why, I can't deposit with Visa (all my deposits) and then be paid in BTC?
Other casinos in the past, where I've held VIP status, have gladly accommodated that request. So why not FPC?
It would certainly make things a lot simplier for both me as a player, and the casino.
And, the only reason I was deposit BTC in Euro, was because there was a problem sending BTC to AU cashouts. Is that fixed yet?
My Euro cashback was eventually credited... BUT if I didn't bring it to Vlad's attention, would I have received it? Rather odd really, because it was Vlad who recommended I deposit in Euro, given there was an $AU BTC cashout error.
Anyway, to close this out, and finalise this thread, I'm out of pocket AU$937.35 at my bank, most likely due to BTC fees and what not, relating to depositing at FPC.
January 2020 was a good month for me. Usually though, I'm down thousands upon thousands. Agree that's gambling - it's always a risk. Though, FPC do very well from me as a VIP player... just sayin
Thanks to Moonlight Cat, TTR and even, yes Vlad... for participating in the thread.
Also, thanks to other members for offering their opinions.
Cheers
Dave
Блин если я приехал на Филиппины и мне сосали за доллар, это не означает что ровно тоже я должен требовать в Дубае...
Нее тут другая аналогия...на Филлипинах сосали за доллар и яйца гладили...вот он и хочет, чтоб когда отсосут в дубаях за 100 баксов яйца тоже не забыли
Ну самое гланвое суть уловил )Нее тут другая аналогия...на Филлипинах сосали за доллар и яйца гладили...вот он и хочет, чтоб когда отсосут в дубаях за 100 баксов яйца тоже не забыли
